FAQ

This page is initially populated with questions raised at the public meeting on 4 April 2019, but will evolve over time, both as further questions come to the fore, and as the answers become better informed by the march of time.

If you would like questions added to this list, please email.

How will the Heart of the Village guarantee an increase in custom and business growth?

Naturally no guarantee for the increase in business can be given. However, by engaging and energizing the community and making them part of the venture it is anticipated they will be more committed to its success. Growth which has been estimated conservatively, will come from establishing a reputation in the community and beyond.

 

Where have the financial trading figures come from, and do they take into consideration both the Royal Oak and the Village Shop?

The financial figures have been derived from the actual accounts of both the Village Stores and the Royal Oak, looking back over the last three years of business.

How confident are you of sustaining the three businesses profitably?

Once established there is little doubt that the businesses can be sustained. The Plunkett Foundation has supported several hundred community ventures, of which none has failed following start up.

Do people have the expendable income to be potential customers? Who is going to be there? Who will work there?

How people choose to dispose of their expendable income is their concern. However, by providing goods and services locally (inc. Paypoint), at reasonable prices, a local market will be sustained. Remember this is a venture answerable to the community, who will no doubt have input on sales policy.

It is anticipated that there will be a tenant and/or manager as permanent paid staff for both the Shop and the Pub, supported by volunteers.

 

Why did we lose the Post Office? Would it be possible to operate a PO within the shop?

This is under consideration. One thing that needs to be understood before taking a decision on this is the relationship between Paypoint and Post Office systems, which we are told are not compatible.

What would happen to the beer garden? How would different parts of the business be accessed?

The precise layout of the facilities remains a subject of discussion. The current thinking is to put the shop in the current bar area with the pub moving to the other side allowing access to the cellar. How this impacts the other facilities remains to be resolved. We would welcome any suggestions on how to improve the layout. There will undoubtedly be a need for some renovation work to separate various parts of the building and to make improvements to the heating system, electrical wiring etc.

What would happen with the skittle alleys? Would the pub still be able to accommodate large teams within the pub?

The skittle alleys are seen as integral to the future success of the Pub offering a unique facility to the wider community. By definition this would involve finding a way to accommodate playing teams.

Is there an idea of what the layout / floorplan of the pub will be and how it will house the different aspects of the proposal?

See Q6 above.

Will the HOTV be a registered charity? Will it be expected to pay rates?

HOTV is not a charity, it is a business registered with the Financial Conduct Authority. It is however non-profit-making in the sense that any profits will be ploughed back into improving service or into the wider community.

Based on our understanding of the rates assessment, and the current assessments of both the shop and the pub, HOTV could expect a full rebate of rates for both businesses. The prospects for renting accommodation are not yet known, however it is likely that the accommodation would be used for any future manager or tenant.

Could another use for consideration be that it was used for a drop off point? For example, internet shopping?

This is a constructive suggestion that certainly warrants further consideration.

What will happen to the jobs of the current employees of the pub?

Depending on the type of contract in place, TUPE rules (Protection of Employment) will apply. In any case there will be a need for continuity and the support of existing staff in paid roles.

Will there be paid members of staff? Is this included in the profit & loss forecasting? Are there already examples of combined shop/pub viable businesses?

Yes, salaries have been included in the proposed P&L.

Yes, there are existing examples that have been supported by the Plunkett Foundation.

What were the numbers from the survey for volunteers and contributors?

In the original survey of April 2017, 113 people listed themselves as volunteers and 172 as contributors.

Is it essential to buy the pub, or can the village hall not be utilised or extended?

This is a valid question but extrapolating from the sale of other pubs with widely different circumstances is difficult. The purchase figure of £345K is the publicly advertised price which has already been considerably reduced. A recent independent Buyer’s Survey commissioned in late 2018 by the HOTV group found the business was worth £375K as a functioning business and compared with the sale of similar trading premises this is believed to be a fair price.

Will the business pay dividends from any profits?

Any profits realised from the business will be ploughed back into the business to improve services or to support other projects in the community. A payment will be made annually which is effectively the interest on the money invested, this is at the discretion of the Members’ Committee and is restricted to a rate of between 2% and 5% above Bank base rate.

How many people actually support the pub in its current format?

Not enough!

Why spend so much on buying the Royal Oak when a new facility (perhaps on the playing fields) could be built for less?

Several reasons. While a simple building could be put up quite easily to house a shop, building a new pub, or a building that offers comparable flexibility to the Oak would not be likely to cost less. There could also be difficulties in obtaining a license, and certainly difficulties in using playing field land, which would also have to involve extended parking and different access arrangements. The Oak is part of village history, and a continuation in the same building seems a more friendly option than starting from scratch in a new build.

The flyer below, first prepared for the Village Fête 2019, takes the form of a short list of questions and answers to explain the basics of HOTV. Click to open in a new tab.